FAQ
──── ABOUT US ────
Where are you from?
Agape Candle Company is a Christian owned and family operated business founded in Houston, TX in 2014. In 2017, opened it's first brick and mortar store in Spring, TX. Read More
Where are the products produced?
Our candles and body care products are all handmade, assembled and packed in the United States.
Where are the raw materials coming from?
All our raw materials are carefully chosen in the United States. Agape Candle Company is working closely with local suppliers to reduce its ecological footprint and support American economies.
──── ABOUT OUR CANDLES ────
Do you have any burning instructions?
Yes, we do! Please see our Candle Care section in order to get the best experience out of your Agape products. Or
What are your fragrances made of?
Alixx scents are created by Master Perfumers from the capital of perfume Grasse, located in the South of France. They are developed to create unique and delicate experiences to embody the Alixx atmosphere. Our scents are safe to human health and you will not find any harmful ingredient. Each perfume is composed of 70% to 90% of essential oils. The creation is controlled by independent organizations and the ingredients have never been tested on animals.
Can I reuse/repurpose my container?
Yes, of course! We encourage you to do so. It is one of the purpose of our brand. Give your containers another life and reuse them for other purposes. Maybe a drinking glass, a flower vase, a container for succulents, que-tip holder, cotton balls holder or make up holder. Let your creativity run free! The possibilities are limitless! We just have one request, share your work. Tag us in a social media post @AgapeCandleCompany or post it on our page www.Facebook.com/AgapeCandleCompany
How can I remove the remaining wax?
Put the candle in the freezer for 2-3 hours and then, remove the remaining wax with spoon or butter knife. Then, feel free to wash your container by hand or in the dishwasher.
What kind of wax does Agape use?
We use a vegetable wax to allow a clean and healthy burn. Our apricot and coconut blend offers a wonderful release of our perfumes. Our wax is also colorless, odorless and has a clean white color.
Why is no wax more natural than another?
Each kind of wax comes from natural resources. They are all non-toxic and biodegradable. Our wax supplier is certified ISO9001, ISO14001, and member of the ICCA Responsible Care Initiative to improve health, safety and environmental performances. As a leader on the market, it uses modern technologies that allow getting emissions far below legal requirements.
What are your wicks made of?
Our wicks are made of the finest cotton from the United States.
── ABOUT OUR BATH & BODY PRODUCTS ──
How does the diffuser work?
Pour the fragrance oil in the glass container and put all the reed sticks inside. The sticks will soak up the fragranced oil and diffuse the scent into the air. Put your diffuser in a place where there is air flow in order to get the best scented experience. We advise that you reverses the reed sticks once a week to prevent the oil from blocking the tiny holes in the reeds.
How long does the diffuser last?
The diffuser lasts for about 8 months. The fragranced oil is alcohol-free for a longer diffusion time.
Do you have any special instructions for the diffusers?
Please never leave a diffuser unattended and keep out of the reach of children and pets. Do not drink the liquid and avoid contact with your eyes and skin. Please remember that the liquid may stain.
Why are the glass & refill sold separately?
We have always wanted to give the opportunity to the consumer to mix and match the colored glass with the fragrance oil of his/her choice. Plus, once you are done with your first diffuser, you don't need to purchase another glass again. You can simply choose a new or same refill, which is composed of the reed sticks and the fragranced oil.
Why have you chosen to include a diffuser in your collection?
The diffuser is a nice complement to a scented candle that permanently diffuses the fragrance thanks to a liquid scent and wood reed sticks. For people who do not enjoy the small maintenance that require candles, you simply need to reverse the your diffuser sticks every once in a while.
Are the candles and diffusers' perfumes similar?
Yes, they are the same! So you can enjoy your favorite perfume in different shapes & forms. ontaine